Everything a salon runs on.

The book, the clients, the money and the team, in one place. Every feature is on every plan.

Calendar

A column for each stylist, and the whole team’s week at a glance.

  • A day view with a column for each stylist, and a week view for one person or everyone
  • Drag to move an appointment to another time or stylist, drag its end to make it longer, and undo any move
  • Processing time shown in the appointment, with room to book someone else into it
  • Several services in one booking, each with its own stylist, following on from each other
  • Rosters with split shifts, blocked time, salon closures and a line at the time now
  • Warnings for double-booking, outside hours and blocked time, which you can override
  • Repeat appointments and repeating blocked time
  • Updates by itself, so the front desk and stylists always see the same book
  • A day sheet to print, and each person’s day emailed to them every morning
  • Quick keys: search clients or jump to a date with / or ⌘K, N for a new appointment, T for today

Notes and to-dos

The salon’s reminders and jobs, on the calendar where everyone sees them.

  • Notes for the whole salon or for some of the team: “Delivery at 2pm”, “Josh’s last day”
  • To-dos that get ticked off, with who did it and when: “Clean the dryer filters”
  • On one day or over several, repeating daily, weekly, monthly or yearly
  • On the calendar, and on everyone’s Today page with anything still to do
  • A to-do left undone shows as overdue, and a daily one never piles up

Clients and colour

Everything about a client on one card, from their allergies to their last formula.

  • Fast search by name, mobile or email, however big your client list
  • Visits, spending and how many weeks they usually leave between visits
  • Colour formula cards, notes and before-and-after photos
  • Alerts, like allergies, shown in red everywhere the client appears
  • A warning when colour is booked for someone without a patch test in the last six months
  • What they’ve bought, and every message you’ve sent them
  • Merge duplicates, and export your clients whenever you like

Online booking

A booking page made for phones, with your name on it.

  • Clients pick services, a stylist or anyone, and a time from real availability
  • Your logo, cover photo, colour, gallery of your work and social links
  • Notice periods, how far ahead clients can book, and which services are online
  • Clients confirm, move or cancel their own appointment, inside the cut-off you choose, and ask you when it’s too late
  • A client area where clients sign in with a code to see and manage their bookings
  • Approve bookings before they’re confirmed, for everyone or new clients only
  • Specials that are only offered for a while
  • A Book now button for your website, and Google Analytics or the Meta Pixel if you use them

Deposits and no-shows

Hold the time with a deposit or a card, and charge a fee when someone doesn’t come.

  • A deposit, full payment or a card on file when clients book online, for everyone or new clients only
  • Deposits sit on the client’s account as credit until they come in
  • Charge a no-show or late cancellation fee to the saved card, or take it from their credit
  • Ask a client to save a card by text or email, for bookings over the phone
  • Refund from the client’s account, back to their card

Checkout and sales

Services, products and vouchers in one sale, paid however the client likes.

  • Services, products (barcode scanners work), gift vouchers and anything else
  • Discounts, tips for each stylist, and splitting a bill across ways to pay
  • Stripe card readers, QR codes, payment links and saved cards, as well as EFTPOS, cash and vouchers
  • Card payments go straight to your bank, at Stripe’s usual rates: we add no fees
  • Printed or emailed receipts, and a prompt to book the next visit
  • End-of-day cash-up by notes and coins, with what was over or short
  • Gift vouchers, sold online too, and promo codes

Reminders and marketing

Texts and emails that go out by themselves, in your words.

  • Confirmations and reminders by text, email or both
  • Texts from a real phone number: clients reply Y to confirm, and replies land in Messages
  • Messages for each service: what to do before the appointment, aftercare after it, and a nudge when it’s time to rebook
  • Replying STOP opts a client out of your texts, by itself
  • Campaigns to lapsed clients, birthdays, one stylist’s or service’s clients, or a tag
  • Automatic welcome, birthday, “not seen for a while” and Google review texts, never twice and only to clients who agreed
  • Nothing to set up: we send the texts and emails for you

Consultation forms

Forms clients fill in on their own phone before they arrive.

  • Build your own, or start from new client, colour and extensions templates
  • Text, choices, dates, photos, consent tick-boxes and signatures, with follow-up questions that only show when they’re needed
  • Sent with the confirmation to the clients who need them, as often as you choose
  • Kiosk mode, for filling in on the salon iPad
  • Answers that need care are flagged on the calendar
  • Signed forms are kept just as they were, ready to print

Waitlist

The people who want to come in sooner, ready when a time opens up.

  • Their services, a stylist or anyone, and the days and times that suit them
  • See where each person fits in the days ahead
  • After a cancellation or a no-show, you’re told who fits, with a text ready to offer it

Reports

The numbers you check every week, without a spreadsheet.

  • Takings for services and products, by day and by person
  • Rebooking, retention, new clients, no-shows and online bookings
  • Each person against their weekly or monthly targets, and “My performance” for every stylist
  • Commission and pay, the GST summary, and a file of every transaction for your accountant

Team

Who does what, when they work, and what they can see.

  • Owner, manager and staff roles, with permissions for each person
  • Hide clients’ phone numbers, or keep someone to their own appointments
  • Each person’s services, with their own prices and times
  • Price levels, so juniors and seniors charge their own prices and take their own time, at the desk and online
  • Alerts for new online bookings, client replies and cancellations, on phones and computers or by email
  • PIN switching on a shared salon iPad, which locks itself when nobody’s using it
  • Two-step sign-in, and one sign-in for anyone who works at more than one salon

Stock

What’s on the shelf, and what to order.

  • Stock levels, low-stock alerts and stock takes
  • Products used in the salon, and every movement in and out
  • Suppliers and purchase orders, filled from what’s running low and received in full or in part

Your data

Yours to take, whenever you like.

  • Download everything at any time, even after your plan ends
  • Spreadsheets other systems can import, signed forms as pages to print, and every photo
  • Import from your old system: clients, visits, upcoming appointments, formulas and notes
  • Thirty days of history, so a salon can be put back how it was
  • FullColumn support only sees your salon when you let us in, and you see every visit

See it in your own salon.

Everything included for 14 days. No card needed, and your data comes with you whatever you decide.

Start your free trial

Not in Australia? Join the waitlist

Questions first? contact@fullcolumn.com